Training and Development Headings:
Objectives
This course provides an introduction to the fundamental principles of leadership, an opportunity for participants to reflect on their own leadership roles by reference to those principles, and will assist participants in developing successful leadership behaviours.
Learning Outcomes
By the end of the course participants will be able, through the development of a leadership action plan, to demonstrate:
- Knowledge of the key concepts of leadership
- How their own beliefs and values contribute to their success as a leader
- Skills to form relationships through rapport, influencing and networking
- Skills to inspire others through the use of open and constructive communication
Delivery
Introduction to leadership is usually delivered as a one-day course.
Who Should Attend this Course?
New managers interested in developing their leadership capacity or established managers wishing to renew/update their approach to leadership.
Feedback:
" I found the course very useful and the training was excellent"
Introduction to Benchmarking/Benchmarking Administration
Feedback:
" You did a really top drawer job of facilitating the event"
Participant, HR Department business planning day
Feedback:
" I am in all respects very happy with the outcome. I thought you both managed the process professionally and creatively throughout - a good balance between understanding what we wanted to achieve and helping us get there, and a bit of challenge where appropriate. Your interface with Crown staff was well managed, equally so with our tenants as far as I can see. The design of the survey was very user friendly, and I‘m sure this was why we got results which exceeded my expectations in terms of the response rate you secured and the volume & quality of comment you obtained from our residents. You happily went the ‘extra mile‘ on the statistical analysis to respond to the queries I raised. The hard copy report and the presentation were well received by board members."
Nick Wood, CEO, Crown HA
Feedback:
" The software was easy to use and we now have a really clear picture of our training and development needs across the whole organisation"
Elan - developing competencies