Training and Development Headings:
Confident Communication
This course provides an insight into the world of advanced communications and provides participants with some of key tools for effective communication.
Learning Outcomes
By the end of the course participants will be able to demonstrate:
- Awareness of their own dominant communication preferences
- Skills in using a range of verbal communication strategies
- Knowledge of the interrelationship between verbal, paralinguistic and non-verbal communication
- Ability to successfully adapt communication to context
Delivery
Confident Communication is usually delivered as a one-day course.
Who Should Attend this Course?
Anyone interested in developing their approach to communication. It may be of particular interest to new managers and those involved in giving presentations or public speaking.
Feedback:
" I have found Phil to be an excellent trainer and facilitator, and I particularly admire his intellectual rigour when processing issues / problems, which he combines with top level interpersonal skills and great sensitivity to the cultural context."
Team Development Day
Feedback:
" You did a really top drawer job of facilitating the event"
Participant, HR Department business planning day
Feedback:
" I found the course very useful and the training was excellent"
Introduction to Benchmarking/Benchmarking Administration
Feedback:
" Colleagues elsewhere in the organisation would benefit from this workshop"
Cross-cultural learning workshop