“Twenty years from now you will be more disappointed by the things you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover...”
Mark Twain
"If you want to build a ship, don't herd people together to collect wood and don't assign them tasks and work, but rather teach them to long for the endless immensity of the sea."
Antoine de Saint-Exupery,
(French pilot, poet and author, killed in action WWII, 1944 )
The following programmes are indicative of our communication and interpersonal skills offer.
Presentation skills
Training for trainers
Facilitation skills
Influencing skills
Developing confidence
Dealing with conflict in the workplace
Making the most of your appraisal
Giving and receiving feedback
" The work focussing on competencies was really useful and helped us to concentrate on what matters most"
Elan - developing competencies
" Many thanks for this thorough and well researched feasibility study which will help us design and take forward our implementation plan"
Viv Oliver, Parent Partnership Officer
" I found the whole discussion on customer care very useful and there are many aspects that I will adapt to my everyday work environment."
Customer Care/ Team Building workshop
" The thing I liked most was the facilitators style and the way he helped create an open forum for discussion."
Customer feedback workshop