"I found the process simple and well managed." Mike Wilkins, Ducane HA and chair of g320
"Being able to share good practice. We often found that raw results for the members were very different, but this led to conversations about why they were different and the sharing of good ideas."
Our benchmarking system was developed in 2006 with members of the g320 group in London to provide a cost-effective benchmarking system designed specifically to meet the needs of small organisations.
We now support four benchmarking clubs with over forty-five members in total.
We use a web-based system for our subscribers to input performance data and compare themselves with similar organisations. The system is simple to use, and there are clear definitions for the performance indicators.
Skills & Projects check the data and provide quarterly and annual performance reports for each subscriber.
Subscribers can also create their own reports from the system, choosing which indicators to include, and which other organisations to compare against. These reports can be used to report to boards and residents as well as to support the activities of benchmarking clubs.
Skills & Projects support benchmarking clubs and individual subscribers on a flexible basis, so they do not find themselves paying for things they can do for themselves.
Feedback from members has been excellent, and the member organisations clearly value the opportunity to meet and network with colleagues from similar organisations, share ideas and learn from each other.
Benchmarking performance has launched a number of spin-off activities, such as the salary comparison and resident satisfaction services which are not restricted to benchmarking club members.
Click here for more information about benchmarking ...
Link to bm320 London benchmarking club site including list of members
Link to SWBM SW England benchmarking club site including list of members
Link to the Solomon Project web page including list of members
Link to the SHAPE web page including list of members